UPDATED 1 JANUARY 2026

Daya4d Privacy Policy — Malaysian Member Personal Data Protection

Your privacy is our absolute priority. Learn in detail how daya4d collects, uses, stores, and protects every piece of your personal information with full responsibility and transparency.

SSL 256-bit No Data Selling PDPA Compliant

Our Commitment to Your Privacy

Six core pillars that ensure your personal data remains fully protected on the daya4d platform at all times.

High-Level Data Encryption

All data transmitted between your device and daya4d's servers is protected by 256-bit SSL encryption — the same technology used by leading banking institutions in Malaysia to ensure no third party can intercept your information.

Your Data Is Not Sold

Daya4d has never and will never sell, rent, or transfer members' personal data to any third party for marketing purposes. Your information belongs entirely to you — we use it solely to improve your experience on the platform.

Full Control in Your Hands

You have the right to access, correct, download, or request deletion of your personal data at any time. daya4d provides a simple and straightforward process to manage your privacy rights — no complicated procedures required.

Malaysia PDPA Compliance

Daya4d's Privacy Policy is carefully crafted to fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We undergo periodic compliance reviews by independent legal advisors to ensure our standards remain up to date.

Secure Server Infrastructure

Your data is stored in certified data centers with internationally recognized security credentials. Access to daya4d's servers is strictly limited to authorized personnel only, with every access logged and periodically audited by our cybersecurity team.

Marketing Communication Controls

You may choose to receive or opt out of any marketing communications from daya4d at any time. Communication preferences can be updated through your account profile page or by contacting our support team directly.

Effective Date: 1 January 2026

1Privacy Policy Introduction & Scope

Daya4d ("we", "our platform") operates under a firm commitment to protecting the privacy and security of personal data for all members who use our services. This Privacy Policy clearly and transparently explains what information we collect, why we need it, how we use it, who it may be shared with, and the rights you hold regarding that information.

This policy applies to all users of the daya4d platform, including website visitors, registered members, mobile app users, and anyone who interacts with any service offered by daya4d. By using our platform, you agree to the collection and use of information as described in this policy.

This Privacy Policy should be read together with Terms & Conditions daya4d. Any conflict between the two documents will be resolved in accordance with the interpretation most favorable to the protection of members' data.

2Types of Information We Collect

Daya4d collects several categories of information for the purposes of secure platform operation, identity verification, transaction processing, and improving the user experience. Below is a full description of the information we collect:

Identity & Contact Information

  • Full name as stated in official identification documents
  • National identification number (MyKad) or passport number
  • Date of birth for age verification
  • Active email address
  • Malaysia mobile phone number
  • Current residential address

Financial & Transaction Information

  • Bank account number registered for withdrawal
  • Deposit and withdrawal history
  • Betting and gaming activity records
  • E-wallet information (Touch 'n Go, GrabPay) linked to the account

Technical & Usage Information

  • IP address and estimated geographic location
  • Device type, operating system, and web browser
  • Login session data and usage timestamps
  • Cookies and device identifiers
  • In-app behavioral data for product improvement purposes

3Purpose of Data Collection & Use

Every piece of information we collect has a clear and legitimate purpose. daya4d does not collect data beyond what is required for the operation of our platform. The table below outlines the primary purposes for which your data is used:

Data Type Purpose of Use Legal Basis
Identity & Contact Account verification, KYC, service communications Contractual requirement
Financial Information Deposit & withdrawal processing, fraud prevention Contractual & legal requirement
Technical Data Account security, fraud detection, product improvement Legitimate interest
Activity Data Responsible gaming compliance, platform analytics Legitimate interest & legal obligation
Communication Preferences Delivery of promotional offers and latest updates Consent

4Sharing Information With Third Parties

Daya4d does not sell, rent, or disclose your personal data to third parties for their own marketing purposes. However, in the course of operating the platform, there are certain situations where we need to share your information with selected parties:

Trusted Service Providers

We share necessary information with payment service providers (such as FPX and DuitNow gateways), licensed game software providers, and cloud infrastructure service providers that assist in operating the daya4d platform. All such third parties are bound by strict confidentiality agreements and may only use your data for purposes specified in their contracts with daya4d.

Legal Requirements

Daya4d may disclose your personal information when required by Malaysian law, court order, or a competent regulatory authority. In all such cases, we will only disclose the minimum information necessary and will notify you in advance where permitted by law.

Daya4d never shares your personal data with third-party advertisers, data brokers, or social media platforms without your explicit consent. If you receive any suspicious communication claiming to be from daya4d, please contact our support team immediately.

5Cookies & Tracking Technologies

Daya4d uses cookies and similar tracking technologies to enhance platform functionality, maintain login session security, and understand how members interact with our services. There are three main types of cookies we use:

  1. Essential Cookies — Required for the platform to function properly, including session authentication and security. These cookies cannot be disabled.
  2. User Preference Cookies — Stores your preferences such as language, display settings, and login information. Can be disabled through your browser settings.
  3. Analytics Cookies — Helps us understand platform usage patterns for improvement purposes. Analytics data is collected in aggregate and is not linked to your personal identity.

You can manage cookie settings through your web browser options at any time. Please note that disabling certain cookies may affect the functionality of some areas of the daya4d platform.

6Data Retention Period

Daya4d retains your personal data only for as long as necessary to fulfill the purpose for which it was collected, or as required by Malaysian law. In general, our data retention policy is as follows:

  • Active account information — retained for the duration of the active account and 5 years after account closure
  • Financial transaction records — retained for 7 years in accordance with Malaysia's accounting legal requirements
  • Access and security log data — retained for 12 months
  • Customer support correspondence — retained for 3 years
  • Aggregated analytics data — retained indefinitely in anonymized form

When data is no longer needed, daya4d will securely delete or anonymize it using certified data deletion procedures.

7Your Rights Under PDPA

As a data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by daya4d:

  • Right to Access — You may request a copy of the personal data we hold about you
  • Right to Rectification — You may request correction of any inaccurate or outdated information
  • Right to Erasure — You may request deletion of your data under certain circumstances permitted by law
  • Right to Restrict Processing — You may request that we restrict how we process your data
  • Right to Data Portability — You may request your data in a machine-readable format
  • Right to Object — You may object to the processing of your data for direct marketing purposes

To exercise any of the rights above, please contact the daya4d support team via live chat or email. We will process your request within 14 business days. In more complex cases, this period may be extended to 30 days, with prior notice provided to you.

8Data Security and Protection Measures

Daya4d continuously invests in security infrastructure to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Our key security measures include:

  • Encryption of data-at-rest and data-in-transit using the latest industry standards
  • Two-factor authentication (2FA) for internal staff account access
  • Regular security audits by accredited independent firms
  • 24/7 threat monitoring by the daya4d cybersecurity team
  • Incident response plan tested on a regular basis
  • Mandatory data security training for all staff handling personal data

While we take all reasonable steps to protect your data, no security system can be guaranteed 100% foolproof. In the event of any security incident involving your personal data, daya4d will notify you within the timeframe required by applicable law.

9Changes to the Privacy Policy

Daya4d reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. Any significant amendments will be communicated to you via an in-platform notice or email to your registered address.

The latest effective date is always displayed at the top of this page. Continued use of the daya4d platform after the effective date of any amendment constitutes your acceptance of the updated policy. We encourage you to review this page periodically to stay informed about how we protect your privacy.

10Contact Our Privacy Officer

If you have any questions, concerns, or complaints regarding this Privacy Policy or how daya4d handles your personal data, please contact our Data Privacy Officer through the channels below. We are committed to addressing every enquiry seriously and within a reasonable timeframe.

The daya4d support team is available via live chat operating 24 hours a day, 7 days a week, or through our official email. We ensure every privacy-related complaint is handled with full confidentiality and the highest level of professionalism.

Policy Contents
  • Policy Introduction & Scope
  • Types of Information Collected
  • Purpose of Data Use
  • Third-Party Sharing
  • Cookies & Tracking Technologies
  • Data Retention Period
  • Your Rights Under PDPA
  • Data Security
  • Privacy Policy Changes
  • Contact Privacy Officer
Your Privacy Rights
Access your personal data
Correct inaccurate information
Request data deletion
Restrict data processing
Port your data
Object to direct marketing

To exercise any of the above rights, contact our support team. Requests are processed within 14 business days.

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